Service Management

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Intelligent IT Solutions

We deliver quality services in the most efficient way, and our experts will work collaboratively with you to customize our offerings to your particular needs. 

Support

  • 24/7 365 International - Enterprise Level

  • Pro-active monitored support tailored to your specific needs

  • Underpinning existing I.T

  • Full & comprehensive I.T wrap.

  • Business continuity, disaster recovery mechanisms

  • Asset Logging

  • Project managed upgrades

Cyber Security

  • Pen Testing

  • Vulnerability Testing

  • Compliance (GDPR + ISO)

  • Data Loss protection

  • 27/4 365

  • Security Centre

  • Staff training

  • Cloud connectivity

Relationship

  • Dedicated full time account manager

  • Senior Engineering Specialist

  • Strategic improvements driven by data captured

  • Monthly reviews

  • Portal access

  • Excellent SLA's

  • Long term staff team

Expectation

  • Leverage our buying power with fixed discounts

  • Full audit of licensing, Opex fees to immediately identify easy wins for the business

  • Pro-active site visits that seek to familiarise staff members with our team

  • Escalation paths are transparent and easily accessed

Image by Jan Huber

Successful support boils down to keeping your business running smoothly, and because we fully understand how technology works in combination, we are decisive and quick with our resolutions.

Harnessing decades of specialist expertise and know-how, combined with buying power leverage with crucial partnerships, make us highly efficient at supporting your business.

Years nurturing excellent relationships with industry suppliers and manufacturers affords us expedited reactions. Our collective of engineering specialists are on hand 24/7, 365 days a year.

Our technical response team are highly skilled, leaving no room for unnecessary delays.

Get in touch

How are we different?